The following General Terms and Conditions apply to all contracts regarding the sale of entrance tickets via the Internet concluded between Messe München GmbH (hereinafter referred to as "MMG") and the purchaser of entrance tickets (hereinafter referred to as "the customer"). Counter-confirmations by the customer referring to his own general terms and conditions of business or purchase are hereby declared invalid. Divergences from the General Terms and Conditions of MMG are effective only if such divergences have been confirmed by MMG in writing.
On sending his order, the customer is deemed to have made a binding offer. The contract is considered to have been concluded when MMG has posted the amount concerned in its accounts system or has debited it directly from the customer’s account. The customer agrees to forgo any receipt of acceptance.
The prices of entrance tickets can be seen on the relevant website. The prices applying are as indicated on the website concerned at the time of ordering and are due for payment immediately upon conclusion of contract. The customer pays the amount indicated in his order by means of credit card or direct debit insofar as payment by direct debit is possible via the given website. MMG accepts those credit cards listed on the website. Payment requirements are not considered to have been fulfilled until such time as the amount concerned has been credited to MMG's account.
The customer receives a voucher for an entrance ticket by e-mail from MMG. The voucher is to be exchanged for an entrance ticket on site at the given event. Such vouchers for entrance tickets and entrance tickets proper as have been purchased cannot be refunded as a general rule.
If the customer is a consumer as defined under Article 13 BGB (German Civil Code), he may revoke his contractual declaration in written form (e.g. via letter, fax, e-mail) within a period of 2 weeks without having to state his reasons for doing so. The period concerned commences once notification of this has been received in written form. Furthermore, the given period may not commence prior to MMG fulfilling its information obligations in accordance with Article 312 c Section 2 BGB (German Civil Code) in conjunction with Article 1 Sections 1, 2 and 4 BGB-InfoV (German Civil Code Information Directive) and its obligations in accordance with Article 312 e Section 1 Sub-section 1 BGB (German Civil Code) in conjunction with Article 3 BGB-InfoV (German Civil Code Information Directive). The punctual despatch of the cancellation suffices in order to comply with the deadline concerned. The cancellation is to be sent to the following address:
Messe München GmbH
Fax: +49 89 949-09
In the event that the cancellation is effective, services received by either party are to be refunded together with any benefits deriving from them (e.g. interest). Obligations in respect of the refund of payments must be fulfilled within a period of 30 days. The period concerned commences for the customer upon despatch of his notification of cancellation and for MMG upon receipt of same.
Cancellation within the set period is only possible up until the time at which the entrance ticket concerned loses its validity. In cases where the right of cancellation is exercised by the customer, the entrance ticket vouchers or entrance tickets concerned are invalidated so that they cannot be used for admission to the given event.
MMG is liable for damages caused with intent or by gross negligence. In cases of damage due to minor negligence, MMG is liable only insofar as it commits a serious breach of contract with particular regard to services to be rendered by way of its main contractual obligations. In such cases, MMG is liable for such damage as is typical and foreseeable, but not for consequential damage, and the given damage is limited to the sum of ten times the value of the order concerned.
The legal venue for all disputes arising from this contract is Munich if the contracting parties are merchants, legal entities under public law or special assets under public law, or if at least one of the contracting parties does not have a general legal venue in the Federal Republic of Germany, or if after conclusion of contract the party moves its domicile or habitual abode outside the Federal Republic of Germany, or if its domicile or personal abode is unknown at the time at which legal action is initiated. Alternatively, MMG is also entitled to take legal action at the general legal venue of the customer. The place of performance for all obligations arising from this contract is Munich.
The law of the Federal Republic of Germany applies exclusively to the exclusion of the UN Convention on the International Sale of Goods.
Should one or more provisions of this contract be or become invalid wholly or partly, the contract otherwise remains effective. Invalid provisions are to be replaced by new provisions corresponding as closely as possible to the commercial purpose intended by the parties to the contract.
The participation fee applies per person and per event plus turnover tax at the statutory rate. As well as participation in the event, the fee also includes documents for the meeting, a midday meal on each day of it and drinks during the breaks. Cancellation of the entrance ticket is only possible if such possibility is permitted on the respective web page of the event. In so far as cancellations are permitted, these are to be effected in writing. For cancellations which are received after the cancellation deadline indicated on the corresponding web page (the date of receipt of the cancellation applies) or for non-attendance, the full participation fee is charged. However, a substitute participant can be named. For cancellations effected before the deadline, a processing fee is charged as stated on the corresponding web page.
MMG reserves the right to replace advertised speakers by others and to make necessary changes to the event programme while maintaining the overall character of the event. If it is not possible for the event to be held on account of force majeure, because a speaker is unable to attend, due to disruptions at the event venue or because the number of participants is too low, the participants are informed immediately. The participation fee is reimbursed if the cancellation is made because the number of participants is too low. Any compensation claims for travel and accommodation costs or for loss of working time are ruled out unless such costs are incurred due to gross negligence or wrongful intent on the part of MMG.
The event-related lectures and documentation are protected by copyright and must not be reproduced, disseminated or used commercially in any form – not even as excerpts – without the consent of MMG and the respective speakers. For any film and sound recording during the time of the event, MMG’s authorisation must first be obtained. The taking of photographs is not permitted. For any incorrectness in the content of lectures and documentation, MMG accepts no responsibility or liability whatsoever.
The event is carefully prepared and carried out by competent authors and speakers. MMG accepts no liability for up-to-dateness, correctness and completeness with regard to the documents of the meeting and the carrying out of the event.